Shipping & Delivery Policy

Oriadelots Limited (RC: 7974794)

Thank you for shopping at Oriadelots Limited (https://oriadelots.com). We are committed to delivering your premium UK used/brand-new laptops, gadgets, and accessories to you securely and efficiently.

This Shipping and Delivery Policy details our logistical timelines, processing structures, fees, and pickup alternatives so you know exactly what to expect when you complete your order.

1. Order Processing Timelines

• Standard Orders: All orders are verified, securely packaged, and prepared for dispatch, in most cases, immediately after payment confirmation.
• Daily Cut-off Time: Orders placed after 4:00 PM (WAT) Monday through Friday, or anytime during weekends and public holidays, will begin processing on the next working business day.

2. Delivery Methods & Estimated Timelines

We partner with reliable interstate logistics and courier networks to ensure your high-value packages arrive in pristine condition.

3. Shipping Costs & Insurance

• Calculated Rates: Shipping rates are determined dynamically at checkout based on the delivery destination, package weight, and volumetric size.
• High-Value Tech Insurance: Because we specialize in premium consumer electronics, all shipped laptops are packed inside specialized, shock-absorbent anti-tamper packaging. Transit insurance is applied to priority tech shipments to guarantee full coverage against transit loss.

4. Damaged or Missing Shipments

In the rare event that a package arrives physically compromised or damaged, please follow these guidelines:

• Document the external packaging immediately with photographs before opening it.
• Contact our support desk within 24 hours of receipt at info@oriadelots.com or through your customer dashboard.
• Keep all original packing materials intact while we process an immediate priority claim investigation with the transit carrier.