Privacy Policy

At Oriadelots, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our hardware services.

1. Information We Collect

To provide high-quality service, we collect information necessary for order fulfillment and technical support:

• Directly Provided Information: Name, delivery address, email address, and phone number provided during account registration or checkout.
• Transaction Data: Details regarding your purchase history, specifically device serial numbers, to facilitate warranty tracking and technical assistance.
• Technical Data: Information collected via cookies, such as browser type and device usage, to ensure our website functions correctly.

2. Use of Collected Data

Your information is used strictly for the following purposes:

• To process, verify, and fulfill your hardware orders.
• To maintain accurate service records for warranty claims and hardware support.
• To communicate important updates regarding your order status.

3. Data Retention

We maintain customer records for as long as necessary to fulfill the purposes outlined in this policy, including the provision of long-term warranty support and technical service history. We retain these records indefinitely to ensure we can provide consistent support for the hardware you have purchased from us.

4. Disclosure of Data to Third Parties

We do not sell, rent, or trade your personal information to third-party marketing companies. Your data is shared exclusively with necessary service partners to complete your transaction:

• Courier and Delivery Agencies: We share your name, delivery address, and contact number solely to facilitate the physical delivery of your hardware.
• Payment Gateways: We utilize secure, encrypted payment processors to handle transactions; we do not store your raw credit or debit card data on our internal servers.

5. Data Security

We take the security of your data seriously. Our website utilizes SSL (Secure Sockets Layer) encryption to ensure that all data transmitted between your browser and our servers remains private, secure, and protected from unauthorized access.

6. International Data Transfers

We do not transfer your personal data internationally. All data collection and processing activities are conducted strictly within Nigeria.

7. User Rights and Data Deletion

We respect your control over your personal information. You have the following rights:

• Access and Correction: You may request access to the personal data we hold about you or request that we correct any inaccurate information.
• Right to Deletion: You have the right to request the deletion of your personal data from our records. Please note that this may limit our ability to provide future warranty support or technical verification for your previously purchased devices.

8. Contact Us

If you have any questions about this policy or wish to exercise your rights regarding your personal data, please contact us via our official channels listed on our Contact page.