Start by finding the product you wish to purchase using the search bar or category menus. Once you have selected your item, click the Add to Cart button on the product page. When you are ready to finalize your purchase, click the cart icon and select Proceed to Checkout. Enter your shipping address and choose your payment method, then review your order details carefully. Finally, click Place Order to complete the transaction. You will receive an email confirmation shortly after your order is successfully submitted.

Defective Items: Covered by a 30-day warranty for internal hardware malfunctions; we provide repair or after-sales service.

Non-Defective Items: A 7-day exchange window is available for items in original condition; we do not offer cash refunds.

Shipping: Customers are strictly responsible for all shipping costs to and from our facility.

Product availability is indicated on each product page. If a product is out of stock, you may choose to be notified when it becomes available.

Orders are processed and dispatched just after purchase, following confirmation and final quality verification. We offer free delivery on all orders over 500,000. For local deliveries, items typically arrive within 24 hours, depending on your location, whereas national shipments generally arrive within 1-3 business days.

 

Once your order is handed over to our courier, you will receive a tracking link via email or WhatsApp to monitor your shipment in real-time. We take precautions to protect hardware during transit; however, if you notice any damage to the outer packaging upon delivery, please document it before opening and contact our support team immediately for assistance.

Yes, we offer international shipping to nearby West African countries. Shipping costs and delivery times vary by destination.

We accept payments via Razorpay and Paystack, allowing you to transact securely using your debit or credit card. We also accept secure bank transfers.

Log in to your account and go to the "Account Settings" page to update your information, including your password and shipping address.

Oriadelots implements strict technical and administrative security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. Your data is stored securely and is retained only for as long as necessary to serve its transactional or legal purpose. Regarding financial security, all payments are managed through certified, encrypted gateways, and the company does not store your raw card details. You also hold complete ownership over your information, with rights to access, rectify, or request the deletion of your data from their databases.